Set up alarm shelving and suppression

Use this procedure to activate the Alarm Shelving feature in a WinCC OA project.

You have administrator access to the WinCC OA project.

The feature is controlled exclusively through the internal datapoint _AlertService of type _FeatureInterface.

  1. Enable the AlertService by setting the datapoint element _AlertService.Settings.Command to 1.

    Set the element to 1 to enable or 0 to disable the AlertService.

    The feature is disabled by default.

    The change takes effect immediately at runtime without restarting the system. When the feature is disabled, all operations return a service not available error.

  2. Optional: Restart the Alert Event Screen if it was already open before activation.
    The overview buttons for shelving, suppression, and out-of-service are only shown after the UI is reloaded.
    Figure 1. Overview buttons in the Alert Event Screen after activation

The AlertService is running, and alarm shelving, suppression, and out-of-service functionality are available in the project.

The Shelve entry must be enabled in General AES settings so that it is shown in the Alert Event Screen context menu.

Test the functionality by shelving a test alert from the Alert Event Screen context menu.

For additional AlertService debug output and log messages, start Control Manager 1 with the -dbg alertservice parameter.