Online Backup - 3.20

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denisisakovic
Posts: 23
Joined: Fri May 08, 2020 10:32 am

Online Backup - 3.20

Post by denisisakovic »

Hello dear community,
I'm facing a interesting problem with the daily online backup of my winccoa project which is configured as redundant. Every time when a online backup runs, it finishes with a error code. I have manually copied on a test machine db folder which was previously backed up and everything starts normal.
The log outputs is as follows:

Code: Select all

WCCILdata    (0), 2025.07.08 09:11:16.784, SYS,  INFO,        0, , DataManager, stopBgMgr, Stopping WCCILdatabg
WCCILdata    (0), 2025.07.08 09:11:16.784, SYS,  INFO,        0, , DataManager, stopBgMgr, Waiting for closed connection
WCCILdata    (0), 2025.07.08 09:11:16.784, SYS,  INFO,      181, Closing connection to (SYS: 8 Data -num 1 CONN: 2)
WCCILdatabg  (1), 2025.07.08 09:11:16.785, SYS,  INFO,       39, Connection lost, MAN: (SYS: 8 Data -num 0 CONN: 2), Connection closed
WCCILdatabg  (1), 2025.07.08 09:11:16.785, SYS,  SEVERE,     39, Connection lost, (SYS: 8 Data -num 0 CONN: 2), exiting ...
WCCILdatabg  (1), 2025.07.08 09:11:16.785, SYS,  INFO,        0, , DataBgDpIntern, closeDatabases, Databases closed.
WCCILdatabg  (1), 2025.07.08 09:11:16.785, SYS,  INFO,        2, Manager Stop
WCCILdata    (0), 2025.07.08 09:11:16.786, SYS,  INFO,       39, Connection lost, MAN: (SYS: 8 Data -num 1 CONN: 2), Connection closed
WCCILdata    (0), 2025.07.08 09:11:16.795, SYS,  INFO,        0, , Loading DpIdentification
WCCILdata    (0), 2025.07.08 09:11:16.796, PARAM,INFO,      113, Online-Backup of database, Entering backup mode, functionality will be restricted
WCCILdata    (0), 2025.07.08 09:12:16.792, SYS,  INFO,        0, , (Re)Opening databases in single user mode without transaction logging.
WCCILdata    (0), 2025.07.08 09:12:16.800, SYS,  INFO,        0, , Closing databases...
WCCILdata    (0), 2025.07.08 09:12:16.800, SYS,  INFO,        0, , Loading DpIdentification
WCCILdata    (0), 2025.07.08 09:12:16.801, SYS,  INFO,        0, , Databases closed.
WCCILdata    (0), 2025.07.08 09:12:16.802, SYS,  INFO,        0, , Opening databases...
WCCILdata    (0), 2025.07.08 09:12:16.802, SYS,  INFO,        0, , (Re)Opening databases in single user mode without transaction logging.
WCCILdata    (0), 2025.07.08 09:12:16.806, SYS,  INFO,        0, , Databases opened.
WCCILdata    (0), 2025.07.08 09:12:16.806, SYS,  INFO,        0, , Restoring last value cache...
WCCILdata    (0), 2025.07.08 09:12:16.806, SYS,  INFO,        0, , Restoring smoothings...
WCCILdata    (0), 2025.07.08 09:12:16.806, SYS,  INFO,        0, , Refreshing value DB list...
WCCILdata    (0), 2025.07.08 09:12:16.806, SYS,  INFO,        0, , Refreshing alert DB list...
WCCILdata    (0), 2025.07.08 09:12:16.806, SYS,  INFO,        0, , Reopening database done.
WCCILdata    (0), 2025.07.08 09:12:16.806, SYS,  INFO,        0, , DataManager, startBgMgr, (Re)starting WCCILdatabg
WCCILdata    (0), 2025.07.08 09:12:16.809, PARAM,INFO,      113, Online-Backup of database, Leaving backup mode, now processing cached messages...
WCCILdatabg  (1), 2025.07.08 09:12:16.826, SYS,  INFO,        1, Manager Start, PROJ, zvirici, V 3.19 - 3.19 P009 platform Linux x86_64 linked at Feb 13 2024 09:32:02 (5a6458ed9fd)
WCCILdatabg  (1), 2025.07.08 09:12:16.827, SYS,  INFO,        3, Trying to connect to (SYS: 0 Data -num 0 CONN: 1) @ ZVI-TMS-SRV-02:4897
WCCILdatabg  (1), 2025.07.08 09:12:16.827, SYS,  INFO,        4, Connected to (SYS: 0 Data -num 0 CONN: 1) @ localhost (::1)
WCCILdata    (0), 2025.07.08 09:12:16.828, SYS,  INFO,        4, Connected to (SYS: 8 Data -num 1 CONN: 2) @ localhost (::1)
WCCILdata    (0), 2025.07.08 09:12:16.840, SYS,  INFO,        0, , Manager (SYS: 8 Data -num 1 CONN: 2) initialised
WCCILdatabg  (1), 2025.07.08 09:12:16.861, SYS,  INFO,        0, , DataBgDpIntern, openDatabases, Databases opened.
WCCILdatabg  (1), 2025.07.08 09:12:16.861, SYS,  INFO,        6, Initialization by Data Manager finished
WCCOActrl    (1), 2025.07.08 09:12:16.881, CTRL, WARNING,     5/ctrl, Location of the following log entry: 
    Script: /opt/WinCC_OA/3.19/scripts/archiv_client.ctl
    Line: 1468
WCCOActrl    (1), 2025.07.08 09:12:16.881, SYS,  WARNING,    54/_errors, Unexpected state, Online backup error code: -5
WCCOActrl    (1), 2025.07.08 09:12:16.882, CTRL, WARNING,     5/ctrl, Location of the following log entry: 
    Script: /opt/WinCC_OA/3.19/scripts/archiv_client.ctl
    Line: 1474
WCCOActrl    (1), 2025.07.08 09:12:16.882, SYS,  WARNING,    54/_errors, Unexpected state, Online backup master error: 6001 - File error: write error: hdFindFiles /tmp/HDB_D2065137 cpio -pdmu "/home/zvirici/XY/OnlineBackup/" returned errors
 | 167 blokova
 | 486 blokova
 | 10834 bloka
 | 872 bloka
 | 228 blokova
 | 110856 blokova
 | 158 blokova
 | 0 blokova
 | 0 blokova
 | 83 bloka
 | 69796 blokova
 | 13642 bloka
 | 0 blokova
 | 1 blok
 | 3100 blokova
 | 1 blok
 | 12932 bloka
 | 12939 blokova
 | 1 blok
 | 1 blok
 | 1 blok
 | 14211 blokova
 | 1 blok
 | 1 blok
 | 3100 blokova
 | 1 blok
 | 116 blokova
 | 1 blok
 | 33 bloka
 | 1 blok
 | 75 blokova
 | 1 blok
 | 25 blokova
 | 25 blokova
Any suggestion on what to check or try would be of great help!

Denis

User avatar
leoknipp
Posts: 2926
Joined: Tue Aug 24, 2010 7:28 pm

Re: Online Backup - 3.20

Post by leoknipp »

We had similar errors in the past. It is possibly related to the language of the operating system.
For further investigation please create a service request and add requested information (logs, operating system information, ...).

Best Regards
Leopold Knipp
Senior Support Specialist

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