Error message when trying to add image to my profile

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RudiKreiner
Posts: 198
Joined: Mon May 16, 2011 2:10 pm

Error message when trying to add image to my profile

Post by RudiKreiner »

I get an error message when I try to add an image to my profile, either as a jpg or png file.
Error: PHP running on your server does not support GD graphics library version 2.x, please install GD version 2.x or switch to another images library in Community Builder Configuration.
Our SysAdm thinks this is a problem of the ETM server.
Any suggestions?
Best Regards
Rudi Kreiner

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leoknipp
Posts: 2926
Joined: Tue Aug 24, 2010 7:28 pm

Re: Error message when trying to add image to my profile

Post by leoknipp »

Hello,

we've asked our administrator if this is a problem of the ETM Portal and if there is a solution.
When we got the answer you'll get an update.

Best Regards
Leopold Knipp
Senior Support Specialist

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leoknipp
Posts: 2926
Joined: Tue Aug 24, 2010 7:28 pm

Re: Error message when trying to add image to my profile

Post by leoknipp »

Hello,

I got the information that problem should be solved now.
Please try to upload the image for your profile again.

Best Regards
Leopold Knipp
Senior Support Specialist

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RudiKreiner
Posts: 198
Joined: Mon May 16, 2011 2:10 pm

Re: Error message when trying to add image to my profile

Post by RudiKreiner »

Great, thanks. It works now!

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4 posts • Page 1 of 1