Customer Voices - Urban Multi-Utility System by IDEA SRL

In this interview, Fabio Cesani, Technical Director at IDEA SRL, explains how WinCC OA supports one of their largest multi‑utility SCADA projects in northern Italy. The system brings together water networks, district heating, gas distribution, public lighting, and more.

Fabio shares how they manage thousands of RTUs and over 180,000 IO points, integrate native and custom drivers, and run redundant and distributed architectures across on‑premise and cloud environments. He also explains why WinCC OA’s openness and flexibility are essential for complex infrastructure projects and how the collaboration with ETM and Siemens helps IDEA meet evolving customer needs.