Community

Question: No cmContainer found

08.04.2026 14:08 by jehlert@hs-harz.de

The installed Software can't find any license container. In the meanwhile I have created 5 containers but now one is shown in the license information panel. I can see all containers in the CodeMeterControlCenter...but none in WinCC OA. Additionally I can't drop down the serial number neither can I type it in... What am I missing?

This question has been edited.

Responses (3)

08.04.2026 17:01 by Zhu, Qi (DI S AP DM-X TSP)

There is a recent change to license portal. I recommend watching the videos in this link, it explains quite detailed about the changes.
https://info.siemens.com/viewer/75aa244a72e7405e96260547c0506920

Hope it helps!

09.04.2026 07:59 by jehlert@hs-harz.de

Sadly not...I watched all videos multiple times but in all videos over multiple platforms I found, there still is a container or even a drop down in the license information panel. Even when they create a new one there is the new one in the container serial number drop down. But in my case there is none.

09.04.2026 13:48 by jehlert@hs-harz.de

I think it is a bug in version 3.21.2 . I installed version 3.20.12 and everything is solved. I hope, that Siemens will fix that bug.

Log in to write a response to this question.
Back to list