Communication Center Mail Illegal Byte

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eMTy
Posts: 22
Joined: Wed Aug 17, 2011 3:33 pm

Communication Center Mail Illegal Byte

Post by eMTy »

Hy guys,

I'm trying to send a test mail via the Communication Center and everything I get when I'm triggering an alert is this error:

WCCOActrl (3), 2013.04.16 14:39:55.907, SYS, WARNING, 196, Illegal byte (0xA7) in UTF-8-encoded string, Codepoint::fromUtf8
WCCOActrl (3), 2013.04.16 14:39:55.907, CTRL, WARNING, 5/ctrl, Location of the following log entry: ccController.ctl Library: D:\\Siemens\\Automation\\WinCC_OA\\3.11\\CommCenter_3.11\\scripts\\libs\\ccMsgQueue.ctc
Line: 699

I haven't used any special signs in the addresses or somewhere else in the Communication Center configuration :/

Greetings
Michel

User avatar
mpoint
Posts: 49
Joined: Thu Oct 28, 2010 11:28 am

Re: Communication Center Mail Illegal Byte

Post by mpoint »

Apparently 0xA7 is § (paragraph or section sign) in ANSI / ISO 8859 encodings. And coincidentally, ccMsgQueue.ctl in Line 699 says:

Code: Select all

asTmp1 = strsplit(sComment, "§");
So I would say that it is a bug in that script. You should contact Support for this. As a workaround, maybe encoding the script as UTF-8 would work.

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