Thanks Leopold,

We'll look into a work around that doesn't require the use of the alertGet() function. It seems to me that there is a bug within the alertGet() function as it should return an error, not hang indefinitely when called.

Cheers
Eric

Hi Leopold, We are using it to get the acknowledgeable (_alert_hdl.._ackable) value of the partner alert. eg: alertGet(tPartner, iPartnerIndex, sDpe + ":_alert_hdl.._ackable", bPartnerAcknowledgeable); where: tPartner is the _alert_hdl.._partner value of the alert being processed iPartnerI...

Hi, We are using the alertGet function and 99.9% of the time it works as expected however on rare occasions it hangs indefinitely and never returns with an error code. We have to clear the alarm that is causing the alertGet function to hang and restart our vision to fix it and continue to process ot...

Thanks Leopold. I thought that would be the case

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As v3.18 is still a supported version shouldn't the bug have also been fixed in a recent v3.18 patch?

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