Hi, We have installed the desktop ui in a redundant system. If we launch de desktop from the servers, it works perfectly. But if we launch it from a remote pc, it doesnt connect. But if you keep trying, ant the end it connects. You have to retry several times for 20 minutes, but then it works. There...

Hi everyone, We have a project developed i the version 3.15. Today the certificates expired, so to fix it quick we copied the certificates dfrom verions 3.19, as advised in winccoa help. But since we did that chamge the desktop ui can't conect, we get the "could not get server version" err...

Hi, I am having a strange problem when using the gedi. every time i have to chose a file (ie. selecting the panel in the topology, the dpl in the ascii manager) the file explorer window opens, but there are no files present. after a while (20-40 seconds), the files and folders appear and i can chose...

Hi, I’m trying to stream an IP camera over RTSP using VLC ActiveX but I’m no table to achieve it. However, If I stream over HTTP, using the same configuration, it works. I have changed the MRL extended parameter only in both cases. If I try to connect over RTSP using VLC out of WinCC OA, it works. I...

Hi, I am triying to filter from the AE screen the closed alarms from the last 24 hours, but i get the following message "PARAM, SEVERE, 33, general error in Data Manager, DP:" and one of the DPs (it changes everytime), and i get no alarms. I thimk is a RAIAa problem that i had solved once,...

Thank you Leopold

Hello,

Finally, i just recovered the last backup of the database and all went OK.

I don't know why could the DB got corrupted. My only clue is that, apparently, there was a power cut off thar affected the secondary server. This cicrcunstance could lead to the DB corruptio?

Thank you.

Hello, A client call us today telling that they could't open the excel report. The excel just got frozen, and reviewing the log i saw this type of messages: PVSS00ComMan (0), 2020.02.25 10:43:40.121, SYS, INFO, 1, Manager Start, PROJ, RedundanteServer_MLO, V 3.10 - 3.10 SP1 linked at Oct 20 2011 22:...

Thnak you Leopold, I checked it in a local project and it worked perfectly.
Next week i'll try it in production and provide feedback.

Thanks again

Hello, In a project in production, the are appearing inactive alarms that can't be acknowledged. When triyin it in the AE Screen, i get the message "This is not the oldest alert - not possible to acknowledge". in the log, i get this type of line for every non acknowledgeable alarm: "P...