Support

Support

An experienced team of application engineers, trainers and consultants supports our customers in an active partnership. Our customers profit from a comprehensive service.

From product introduction to specific industry packages to engineering of pilot plants, WinCC OA specialists are available with valuable product know-how. In addition we provide extensive training services: from introductory courses for WinCC OA beginners to project-specific workshops for project engineers and decision-makers to special training for driver programming and API integration.

You can submit your enquiries easily online, by means of a support request around the clock, i.e. 24 hours a day, 365 days a year.

Your request will be received by Siemens Support, then further processing of your enquiry will be carried out by the ETM specialists, as previously, during Austrian office hours, Monday to Friday 9 am to 5 pm.

More information about the Online Support Request:

https://support.industry.siemens.com/

Access to the online support request:

https://support.industry.siemens.com/cs/my/src

Further information:

https://www.winccoa.com/support.html