RDB Manager and Historical service stopped working

Discussions about product bugs & problems!
Note: This is no replacement for the Official ETM Support!
14 posts • Page 2 of 2
paramesh1985
Posts:81
Joined: Thu Sep 25, 2014 6:03 am

Re: RDB Manager and Historical service stopped working

Post by paramesh1985 »

Hello,

Try to check the "tnsname.ora" file in the below path;

installation directory : "\\Oracle\\product\\11.2.0\\client_1\\network\\admin\\" in the WinCC OA scada server.

If tnsname.ora file is not there. Then just simply copy the file from "Oracle Server" and paste it in the above mentioned path.

After copied the same file you have modify slightly the tnsname.ora file . If you need more details please check in the WinCC OA help under "System Management" -> "Database" -> "RDB Archiving" -> "Requirements and Installation"

And try the above mentioned sql command for the connection testing.


Regards,

R.Parameshwaran.

Natty
Posts:34
Joined: Mon May 23, 2016 2:08 pm

Re: RDB Manager and Historical service stopped working

Post by Natty »

Hello,

This path does not exist on the WinCC OA server.


paramesh1985
Posts:81
Joined: Thu Sep 25, 2014 6:03 am

Re: RDB Manager and Historical service stopped working

Post by paramesh1985 »

Hello,

i am not able to see any of your attached image.

Now the problem is Oracle client installation. You have didn't installed the Oracle client software in the Administrator mode.

Regards,

R.Parameshwaran.

cprett
Posts:12
Joined: Tue Mar 14, 2017 1:09 pm

Re: RDB Manager and Historical service stopped working

Post by cprett »

Hi,

I am the Oracle Guy of ETM. Is it possible to connect remotely ?

So that we can figure out the situation of your client machine ?

BR/Christof

14 posts • Page 2 of 2