Desktop UI web install failed Win10

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3 posts • Page 1 of 1
mmarofsky
Posts:8
Joined: Tue Sep 02, 2014 6:12 pm

Desktop UI web install failed Win10

Post by mmarofsky »

Tried to install Desktop UI via web browser and received error regarding downloading cache.
see below from log file.


[1728:1314][2017-11-15T02:46:52]i370: Session begin, registration key: SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Uninstall\\{ac38943f-c43a-4d1a-80d2-1e23bac05f40}, options: 0x7, disable resume: No
[1728:1314][2017-11-15T02:46:52]i000: Caching bundle from: 'C:\\Users\\VCP55\\AppData\\Local\\Temp\\{BAE660D5-6F57-4B62-A4DE-DC1280E5A3A7}\\.be\\WinCC_OA_Desktop_UI_3.15-64.exe' to: 'C:\\ProgramData\\Package Cache\\{ac38943f-c43a-4d1a-80d2-1e23bac05f40}\\WinCC_OA_Desktop_UI_3.15-64.exe'
[1728:1314][2017-11-15T02:46:52]i320: Registering bundle dependency provider: {ac38943f-c43a-4d1a-80d2-1e23bac05f40}, version: 3.15.3.0
[1728:1314][2017-11-15T02:46:52]i371: Updating session, registration key: SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Uninstall\\{ac38943f-c43a-4d1a-80d2-1e23bac05f40}, resume: Active, restart initiated: No, disable resume: No
[085C:0B68][2017-11-15T02:46:52]w343: Prompt for source of package: NetFx461Redist, payload: NetFx461Redist, path: C:\\Users\\VCP55\\Downloads\\redist\\NDP461-KB3102438-Web.exe
[085C:0B68][2017-11-15T02:46:52]i338: Acquiring package: NetFx461Redist, payload: NetFx461Redist, download from: http://go.microsoft.com/fwlink/?LinkId=671728
[085C:0B68][2017-11-15T02:46:52]e000: Error 0x80072ee7: Failed to send request to URL: http://go.microsoft.com/fwlink/?LinkId=671728, trying to process HTTP status code anyway.
[085C:0B68][2017-11-15T02:46:52]e000: Error 0x80072ee7: Unknown HTTP status code 0, returned from URL: http://go.microsoft.com/fwlink/?LinkId=671728
[085C:0B68][2017-11-15T02:46:52]e000: Error 0x80072ee7: Failed attempt to download URL: 'http://go.microsoft.com/fwlink/?LinkId=671728' to: 'C:\\Users\\VCP55\\AppData\\Local\\Temp\\{BAE660D5-6F57-4B62-A4DE-DC1280E5A3A7}\\NetFx461Redist'
[085C:0B68][2017-11-15T02:46:52]e000: Error 0x80072ee7: Failed to acquire payload from: 'http://go.microsoft.com/fwlink/?LinkId=671728' to working path: 'C:\\Users\\VCP55\\AppData\\Local\\Temp\\{BAE660D5-6F57-4B62-A4DE-DC1280E5A3A7}\\NetFx461Redist'
[085C:0B68][2017-11-15T02:46:52]e313: Failed to acquire payload: NetFx461Redist to working path: C:\\Users\\VCP55\\AppData\\Local\\Temp\\{BAE660D5-6F57-4B62-A4DE-DC1280E5A3A7}\\NetFx461Redist, error: 0x80072ee7.
[085C:0CE0][2017-11-15T02:46:52]e000: Error 0x80072ee7: Failed while caching, aborting execution.
[1728:1314][2017-11-15T02:46:52]i372: Session end, registration key: SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Uninstall\\{ac38943f-c43a-4d1a-80d2-1e23bac05f40}, resume: None, restart: None, disable resume: No

agruber
Posts:147
Joined: Tue Sep 07, 2010 2:52 pm

Re: Desktop UI web install failed Win10

Post by agruber »

Hello,

Maybe .Net 4.6.1 or higher is not installed on your system and no internet connection is available. If this is the case either install .Net manually beforehand or make sure to have an internet connection available.

Also make sure the digital signature is valid of the Desktop UI setup file and that it can get admin rights during the installation.

BR, Andreas
Customer Care

mmarofsky
Posts:8
Joined: Tue Sep 02, 2014 6:12 pm

Re: Desktop UI web install failed Win10

Post by mmarofsky »

Thank you. We do not have internet at this site. and it appears that .net 4.6.1 is not installed.
This is a Siemens HMI Panel PC. I will try to download and install .net 4.6.1+

3 posts • Page 1 of 1