WinCC OA WibuKey Error

[paramesh1985]

Hi,

We are using VMware for our WinCC OA testing; all the vmwares are stored in to Esxi Server.

we inserted all the WinCC OA dongles in ESXi server and assigned each dongle to the individual VMWare.

But we are facing one strange behaviour after assignment dongle is listed under Computer->Device manager-> USB controller

but its not showing in the Wibu Key Control panel as well project administrator.

After we enabling and disabling the usb port its showing.

Second issue: After we restarted the vm ware we are loosing again the dongle information but its listed in the device manager.

Here i have attached the screenshot for your reference.

[killer007]

Hi,

I got nearly the same issue with a ESXi 6.7U1 Host.

But i got a different Error on opening the WibuKey Control Panel and it is also not shown in the Project Adminstration.

The Workaround with disabling / enabling the USB port on ESXi does not help with this behaviour

BR Daniel

[leoknipp]

If you get an error when calling WibuKey functions or tools we cannot tell you what the cause for the error is.
WinCC OA integrates WibuKey as 3rd party software for dongle licensing functionality.

Please take into account that licensing via USB dongles is not supported for VMWare ESXi servers.

According to the information in the WinCC OA Documentation VMWare ESXi Version 6.0 and 6.5 is supported.

Best Regards
Leopold Knipp
Senior Support Specialist

[Leu]

Hello,

same problems here on a test-server with ESXi 6.5.

The solution (in my case) is here: https://kb.vmware.com/s/article/2147650 or in german https://netzdeponie.de/2017/01/09/probl ... -esxi-6-5/

Furthermore I have had to remove the USB-Controller in ESXi-vm-hardware-config and re-add the USB2.0-Controller and the dongle.

Have fun!
Leu

[killer007]

Hi,

Thanks Leu!

The call of

Code: Select all

esxcli system module set -m=vmkusb -e=FALSE

and a reboot had done the trick on ESXi 6.7U1 also.

BR Daniel