WinCC OA 3.10 P037 Database error, Alert CacheItem, loadTxt, Code :6

[alican.turan]

Hi,
How to fix the error "Database error, Alert CacheItem, loadTxt, Code :6" ?

Example:
PVSS00data (0), 2017.06.15 14:32:26.760, SYS, SEVERE, 69, Database error, AlertCacheItem, flush, Code :6
M1_S21_AFC_09.DI.Turnike_Jeton_Kutusu_Dolu:_alert_hdl.._value (Type: 0 Sys: 0 Dp: 15621 El: 4 : _alert_hdl.._value)
TIME_VAR 196608 Wed Jun 14 22:06:28 2017 485
PVSS00data (0), 2017.06.15 14:32:26.761, SYS, SEVERE, 69, Database error, AlertCacheItem, flush, Code :6
M1_S20_CSE_DMC_B11B.DI.Kapi_Acik_Kapali:_alert_hdl.._value (Type: 0 Sys: 0 Dp: 39612 El: 3 : _alert_hdl.._value)
TIME_VAR 196608 Tue Jun 13 22:11:41 2017 216
PVSS00data (0), 2017.06.15 14:32:26.848, SYS, SEVERE, 69, Database error, AlertCacheItem, flush, Code :6
M1_S20_TAP_1B.Kontrol.Senaryo_Modu_Aktif:_alert_hdl.._value (Type: 0 Sys: 0 Dp: 12627 El: 59 : _alert_hdl.._value)
TIME_VAR 196608 Thu Jun 15 02:56:37 2017 331
PVSS00data (0), 2017.06.15 14:32:26.849, SYS, SEVERE, 69, Database error, AlertCacheItem, flush, Code :6
M1_S21_AFC_09.DI.Turnike_Jeton_Kutusu_Dolu:_alert_hdl.._value (Type: 0 Sys: 0 Dp: 15621 El: 4 : _alert_hdl.._value)
TIME_VAR 196608 Wed Jun 14 22:06:28 2017 485

OS: Windows server 2003
SCADA: WinCC OA 3.10 P037

[leoknipp]

It looks like saving alert information in the database is not possible. There are different parts of the database which can be affected.
Only with this part of the log message the cause cannot be found. Therefore we cannot tell you if this error can be fixed and how it needs to be done.

If you need further information please get in contact with your common WinCC OA support.

Best Regards
Leopold Knipp
Senior Support Specialist