[P008] Help Images

Discussions about product bugs & problems!
Note: This is no replacement for the Official ETM Support!
7 posts • Page 1 of 1
MrKintaro
Posts:53
Joined: Fri Aug 16, 2013 6:56 pm

[P008] Help Images

Post by MrKintaro »

with the new patch P008 most of the images in the help are disappeared.

Some one knows something about?

We have the same problem in 5 laptop.

leoknipp
Posts:2928
Joined: Tue Aug 24, 2010 7:28 pm

Re: [P008] Help Images

Post by leoknipp »

I had a look at a system where P008 for WinCC OA 3.14 is installed.
In the documentation I can't find any page where the images are not displayed.

Can you please give us an example (path in the chapter tree) where the images are missing.
Are you using the german or the english documentation?

Best Regards
Leopold Knipp
Senior Support Specialist

MrKintaro
Posts:53
Joined: Fri Aug 16, 2013 6:56 pm

Re: [P008] Help Images

Post by MrKintaro »

We have the same problem in multiple PC.

Example : Configuring WinCC OA Excel Report.

See the images: Image

Image
Attachments
Capture2.PNG
Capture.PNG

agruber
Posts:147
Joined: Tue Sep 07, 2010 2:52 pm

Re: [P008] Help Images

Post by agruber »

Thanks for the chapter, I could verify it.

I have immediatly forwarded it to our documentation department (internal ref #17029).

I expect that the next path for 3.14 will have this issue solved.

In a fast check I did not come across additional missing pictures. If you have found additional ones, please do not hesitate to write them here.

Also, if you need the help for this chapter right now, you can check the documentation of 3.15, its correct in there. I have also added it here as PDF. Hope that helps. https://www.winccoa.com/fileadmin/image ... e_3_15.pdf
Attachments
excel_report_configure_3_15.pdf
(4.65 MiB) Downloaded 228 times

MrKintaro
Posts:53
Joined: Fri Aug 16, 2013 6:56 pm

Re: [P008] Help Images

Post by MrKintaro »

Thanks for the help.

In general everywhere the images are missing.

agruber
Posts:147
Joined: Tue Sep 07, 2010 2:52 pm

Re: [P008] Help Images

Post by agruber »

The problem with the missing pictures was solved. During the automatic build of our documentation all file extensions in the links to pictures were changed to lowercase, even when the pictures in the link have an uppercase ending.

Thank you for notifying us about that.

The next patch will include the change.

MrKintaro
Posts:53
Joined: Fri Aug 16, 2013 6:56 pm

Re: [P008] Help Images

Post by MrKintaro »

Thank you.

7 posts • Page 1 of 1