Users locked...

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4 posts • Page 1 of 1
mdonan
Posts:2
Joined: Mon Mar 07, 2016 11:49 pm

Users locked...

Post by mdonan »

I am having a very hard time with one Project, after a modification to run as a service i got an issue and now i can't login to my Project even the root user (there is no password for this user) shows me a invalid password.

I have configured one user interface manager with the parameter -user root: This manager starts the GEDI and i can open my panels, etc, but i can not get Access for the system settings to créate a new user or reset the password for the old ones.

I am using Sentron PowerManager v3.3 HF1 with WinCC OA 3.14

Does anyone has an idea to get rid of this trouble?

fmulder
Posts:330
Joined: Wed Feb 03, 2010 9:46 am

Re: Users locked...

Post by fmulder »

The Ascii manager can be run from the command line. My option would be :

1) Take a good 3.14 project and export the _Users datapoint
2) Now start your faulty project and use the command line options for the ascii manager

Look in the help file for ascii manager and you'll find the command line options. Should be something like:

WCCOAAscii.exe -proj MYPROJECT -in myusers.dpl -yes

An alternative would be to write a small script that does a dpSet() on the _Users datapoint.

leoknipp
Posts:2928
Joined: Tue Aug 24, 2010 7:28 pm

Re: Users locked...

Post by leoknipp »

if starting the UI with -user root: works the password for the root user is an emptry string.
Therefore a logon with the root user is possible.

If the username and password do not match the UI cannot be started.
Therefore I do not know where you get the information the username and password is wrong when starting the UI with the option -m gedi works.

Can you please check which options you have chosen for the UI start.

Best Regards
Leopold Knipp
Senior Support Specialist

mdonan
Posts:2
Joined: Mon Mar 07, 2016 11:49 pm

Re: Users locked...

Post by mdonan »

My colleagues from Siemens Germany assist me via team viewer and is was possible to enter to the software, it seems like the project is damaged. :(

Leopold, thank you for your answer, i think the same as you, but the user root without password (empty string) never logon to the project, we check all the parameters on the UI Manager and nothing.

Frenk, thank you for your answer too, and indeed, my colleagues run that command line with the WCCOAAscii.exe -proj MYPROJECT -in myusers.dpl -yes command and it works.

Unfortunately, my project is messed up and we need to start from scratch, however, a report run was made and we could save all the data we can.

4 posts • Page 1 of 1