A bug you should be aware of for future patches.
When using a WinCC OA UI in touch mode (-touch in manager properties) in Windows 10, the on-screen keyboard appears when you touch a text field. If you then change the keyboard to handwriting recognition mode via the button in the bottom right corner and enter a word, the UI crashes.
This has been experienced on several different machines running Windows 10 with EN-GB language pack installed.
Windows 10 Touch Keyboard Causes UI Crash
- leoknipp
- Posts:2928
- Joined: Tue Aug 24, 2010 7:28 pm
Re: Windows 10 Touch Keyboard Causes UI Crash
can you please tell us which WinCC OA version you are using.
If possible also please check if the error is gone when using the newest patch for the WinCC OA version which is installed.
Best Regards
Leopold Knipp
Senior Support Specialist
If possible also please check if the error is gone when using the newest patch for the WinCC OA version which is installed.
Best Regards
Leopold Knipp
Senior Support Specialist
- jimtaylor
- Posts:32
- Joined: Tue Jun 11, 2013 10:18 am
Re: Windows 10 Touch Keyboard Causes UI Crash
This was occurring in V3.14 patch 6.
I cannot verify if it still occurs in patch 8 because we have uninstalled the language pack from the computers to stop operators inadvertently crashing the UI.
If anyone else has this problem, you can "fix" it by opening a command prompt as administrator, then typing (for GB English language):
dism /Remove-Capability /online /CapabilityName:Language.Handwriting~~~en-GB~0.0.1.0
This will completely remove handwriting recognition from the machine though.
I cannot verify if it still occurs in patch 8 because we have uninstalled the language pack from the computers to stop operators inadvertently crashing the UI.
If anyone else has this problem, you can "fix" it by opening a command prompt as administrator, then typing (for GB English language):
dism /Remove-Capability /online /CapabilityName:Language.Handwriting~~~en-GB~0.0.1.0
This will completely remove handwriting recognition from the machine though.