Tried to start the iOs client but ran into problems ! Help appreciated

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fmulder
Posts:330
Joined: Wed Feb 03, 2010 9:46 am

Tried to start the iOs client but ran into problems ! Help appreciated

Post by fmulder »

I did a clean installation of 3.14SP6 on a 'clean' computer and then ran the demo project. I then downloaded the iOs App on an iPad and on an iPhone. Both connected fine to the sample application at http:\\\\demo.etm.at:80. Unfortunately, when I defined a new project with the IP number of my computer, I got an error message.

A logwindow will say that says "Unknown property size" (20 times) and then "Error in communication with HTTP server; http://192.168.178.20:80/_info?projectName=x"

I tried both encrypted (https on 443) and unencrypted (http on 80) traffic. I managed to 'Unlock' my device in the Device management but still get this message.

Hope that anyone can help

Frenk Mulder
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Andorhal
Posts:127
Joined: Wed Nov 12, 2014 8:04 am

Re: Tried to start the iOs client but ran into problems ! Help appreciated

Post by Andorhal »

Hello Frenk.

Thx for the Info. We will have a look at this.
What IOS Version are u using on your devices?

BR Robert

fmulder
Posts:330
Joined: Wed Feb 03, 2010 9:46 am

Re: Tried to start the iOs client but ran into problems ! Help appreciated

Post by fmulder »

Both were updated recently. The iPhone (5S) is using iOS 10. I'm not sure about the iPad (it is an iPad 2) but it is surely iOS 9 or even 10.

Thanks

Frenk

Andorhal
Posts:127
Joined: Wed Nov 12, 2014 8:04 am

Re: Tried to start the iOs client but ran into problems ! Help appreciated

Post by Andorhal »

We can reproduce it. Unfortunately it seems to work on a fresh install of the app and ceases to do so after a while :-/
We will plan a fix accordingly.

4 posts • Page 1 of 1