Ultralight client not releasing license when session is closed

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17 posts • Page 2 of 2
agruber
Posts:147
Joined: Tue Sep 07, 2010 2:52 pm

Re: Ultralight client not releasing license when session is closed

Post by agruber »

Mr. Murphy,

Do you still have the PVSS_II.log from your tests, matching the CTRL log you posted earlier? It will help to verify if its an already known issue for us (the one Mr. Knipp mentioned).

Besides this, I am sure we can issue a temporary bigger ulc ux license so you can continue with your work. Request such a license from whom you got your current license before.

BR, Andreas Gruber

kkembel
Posts:12
Joined: Wed Dec 18, 2013 9:44 pm

Re: Ultralight client not releasing license when session is closed

Post by kkembel »

Was this licensing issue resolved?

agruber
Posts:147
Joined: Tue Sep 07, 2010 2:52 pm

Re: Ultralight client not releasing license when session is closed

Post by agruber »

The upcoming patch for 3.15 will solve a similar issue. It is planned to be released within the next week.

ChristofferG
Posts:12
Joined: Thu Dec 17, 2015 8:50 am

Re: Ultralight client not releasing license when session is closed

Post by ChristofferG »

Is there coming a patch for 3.14 as well? Or do we need to upgraded our license to 3.15 to get this fixed?

agruber
Posts:147
Joined: Tue Sep 07, 2010 2:52 pm

Re: Ultralight client not releasing license when session is closed

Post by agruber »

Yes, the next patch will include the same fix than in 3.15. However, the next patch 3.14 is scheduled for a release in the first days of August.

kilianvp
Posts:443
Joined: Fri Jan 16, 2015 10:29 am

Re: Ultralight client not releasing license when session is closed

Post by kilianvp »

ETM switched to a monthly Patches?

agruber
Posts:147
Joined: Tue Sep 07, 2010 2:52 pm

Re: Ultralight client not releasing license when session is closed

Post by agruber »

We plan to have summary patches for each version covered in mainline support every 4 to 8 weeks.

This time for 3.14 its just a bit longer than that.

Hope that answers your question.

17 posts • Page 2 of 2