Creating A New User

Discussions about product bugs & problems!
Note: This is no replacement for the Official ETM Support!
5 posts • Page 1 of 1
lukedonovan
Posts:10
Joined: Wed Apr 06, 2016 11:12 am

Creating A New User

Post by lukedonovan »

We are upgrading an exisitng project to V3.14. The UI's used to run on the servers that WinCC OA is run on, but now we have sepearted this out, so that the UI's will now be off their own client PC, and the servers can be locked away.

When I try and add a new user, and then login with them, it doesnt take me to our normal screen. It just opens a 'Simatic WinCC Open Architecture' screen. Works fine for the usernames that were created before the upgrade.

fmulder
Posts:330
Joined: Wed Feb 03, 2010 9:46 am

Re: Creating A New User

Post by fmulder »

The topology window lets you specify the template to be used per user group. You might try to re-assign the template to all users.

* select the topology window
* Note that template you are using (probably ETMTREE)
* Change the template to any other and say 'Ok'. Then say 'apply to all users'
* Close the window
* Now re-enter topology and select the proper template
* Again, 'apply to all users'

Hopefully this works.

lukedonovan
Posts:10
Joined: Wed Apr 06, 2016 11:12 am

Re: Creating A New User

Post by lukedonovan »

We are using our on default template.

I trued what you have suggested, but with no luck.

I noticed that a _Ui_Config datapoint hadnt been created when creating a new user. I manually have done this, and it now works fine.

So I'm not sure why this is not being created automatically.

I tried to export an already created _Ui_Config DPE, so I just change the name an reimport, but this just threw another error. 'Database not opened in multi user mode or WCCILdatabg not yet started'

fmulder
Posts:330
Joined: Wed Feb 03, 2010 9:46 am

Re: Creating A New User

Post by fmulder »

About the _Uiconfig. Not sure what you ran into. a typical mistake could be that, in your 'older' project, you have modified some of the standard libraries of WinCc OA. Check your scripts\\libs folder of your application or its subprojects. Did you override any of the standaard WinCC OA libraries.

Or : engineers will modify standard panels or libraries from WinCc OA. When you then try to upgrade then your 'older' panel or library will 'win' and new functionality will no longer work.
You could try to delete all your(!) panels or script libraries. When it then works, then you have overruled something

Gertjan van Schijndel
Posts:634
Joined: Mon Aug 02, 2010 10:37 am

Re: Creating A New User

Post by Gertjan van Schijndel »

Normally the '_Ui_Config' datapoint is created by the 'logincheck' function from the login panel. You should check your login panel and test also with the standard 3.14 login panel.

5 posts • Page 1 of 1