UI crashing after upgrading WOA 3.19 to patch 005

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Tushar10ap
Posts:6
Joined: Mon Sep 10, 2018 11:41 am

UI crashing after upgrading WOA 3.19 to patch 005

Post by Tushar10ap »

UI (vision and gedi) crashing after upgrading from 3.19 patch 004 to wincc oa version 3.19 patch 005.
after opening the script editor UI (Gedi) is crashing.
below is the log -

WCCOAui1:[0811/164751.811:ERROR:icu_util.cc(251)] Couldn't mmap icu data file

WCCILdataSQLite(0), 2023.08.11 16:47:53.213, SYS, WARNING, 39, Connection lost, MAN: (SYS: 1 Ui -num 1 CONN: 1), Status code: Itc_Tp_Read_Call_Failed, errno: Connection reset by peer (10054)

WCCILevent (0), 2023.08.11 16:47:53.213, SYS, WARNING, 39, Connection lost, MAN: (SYS: 1 Ui -num 1 CONN: 1), Status code: Itc_Tp_Read_Call_Failed, errno: Connection reset by peer (10054)

WCCOActrl (1), 2023.08.11 16:48:01.346, CTRL, INFO, 0, , Cyclic updateUserGroups running every 60 minutes.

your help will be appreciated. Thanks.

hpuchegger
Posts:86
Joined: Fri Oct 08, 2021 10:38 am

Re: UI crashing after upgrading WOA 3.19 to patch 005

Post by hpuchegger »

This behavior is already known and our development is working for a solution. Specifically, the error occurs because the file "D:\Siemens\Automation\WinCC_OA\3.19\bin\resources\icudtl.dat" cannot be opened because it does not exist.

Can you please try to reinstall WinCC OA 3.19 P005 and see if it fixes the issue?

Br, Herbert

Tushar10ap
Posts:6
Joined: Mon Sep 10, 2018 11:41 am

Re: UI crashing after upgrading WOA 3.19 to patch 005

Post by Tushar10ap »

Thanks Herbert, for the reply.
I did complete uninstallation and then install patch 005, Its functionating properly now.

Br, Tushar

3 posts • Page 1 of 1