3.18 - errors when trying to generate sum alerts in Panel Topology

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tpjctrl
Posts:145
Joined: Tue May 08, 2018 10:30 am

3.18 - errors when trying to generate sum alerts in Panel Topology

Post by tpjctrl »

I've recently installed 3.18 and when creating panel topology I'm getting errors when trying to create sum alerts after making and saving changes (it asks if you'd like to regenerate sum alerts). This is shown in the log when I select Generate sum alerts / Selected panel:

WCCILevent (0), 2021.11.19 14:26:19.683, SYS, WARNING, 65, Wrong destination address, (SYS: 31 Data -num 120 CONN: 1(R)), DP_MSG_SIMPLE_REQUEST
WCCILevent (0), 2021.11.19 14:26:19.683, SYS, WARNING, 65, Wrong destination address, (SYS: 31 Data -num 120 CONN: 1(R)), DP_MSG_SIMPLE_REQUEST
WCCOAui (1), 2021.11.19 14:26:19.683, CTRL, SEVERE, 5/ctrl, Location of the following log entry:
Module: _PanelTopology_
Panel: C:\Siemens\Automation\WinCC_OA\3.18\panels\para\PanelTopology\PT_main.pnl [Panel topology design]
Object: 30 named: "cmdGenSumPanel" of type: PUSH_BUTTON
Script: Clicked
Library: C:\Siemens\Automation\WinCC_OA\3.18\scripts\libs\mp.ctl
Line: 365
WCCOAui (1), 2021.11.19 14:26:19.683, SYS, SEVERE, 38, Message could not be sent, DP: SBL:_mp__SumAlertPanel.:_archive.._type, MAN: (SYS: 31 Data -num 120 CONN: 1(R)), Could not send message DP_MSG_SIMPLE_REQUEST #1398
WCCOAui (1), 2021.11.19 14:26:19.683, SYS, INFO, 0, , pt_generateSumAlerts:::dpCopy:::iError -6 ( _mp__SumAlertPanel -> SiteOverviewPark_1 )

If I try and manually create the dp in _SumAlertPanel I get this:

WCCILevent (0), 2021.11.19 14:25:51.814, SYS, WARNING, 65, Wrong destination address, (SYS: 31 Data -num 120 CONN: 1(R)), DP_MSG_SIMPLE_REQUEST
WCCILevent (0), 2021.11.19 14:25:51.814, SYS, WARNING, 65, Wrong destination address, (SYS: 31 Data -num 120 CONN: 1(R)), DP_MSG_SIMPLE_REQUEST
WCCOAui (1), 2021.11.19 14:25:51.830, CTRL, SEVERE, 5/ctrl, Location of the following log entry:
Module: Para_11
Panel: C:\Siemens\Automation\WinCC_OA\3.18\panels\para.pnl [Datapoint parameterization]
Object: 10 named: "activeX" of type: DP_TREE
Script: OnRButtonClk
Library: C:\Siemens\Automation\WinCC_OA\3.18\scripts\libs\mp.ctl
Line: 365
WCCOAui (1), 2021.11.19 14:25:51.814, SYS, SEVERE, 38, Message could not be sent, DP: SBL:_mp__SumAlertPanel.:_archive.._type, MAN: (SYS: 31 Data -num 120 CONN: 1(R)), Could not send message DP_MSG_SIMPLE_REQUEST #1309

And I also see errors even when browsing the contents of the default master dp in _SumAlertPanel:

WCCILevent (0), 2021.11.19 14:24:38.607, SYS, WARNING, 65, Wrong destination address, (SYS: 31 Data -num 120 CONN: 1(R)), DP_MSG_SIMPLE_REQUEST
WCCILevent (0), 2021.11.19 14:24:38.607, SYS, WARNING, 65, Wrong destination address, (SYS: 31 Data -num 120 CONN: 1(R)), DP_MSG_SIMPLE_REQUEST
WCCOAui (1), 2021.11.19 14:24:38.608, SYS, SEVERE, 38, Message could not be sent, DP: SBL:_mp__SumAlertPanel.:_archive.._type, MAN: (SYS: 31 Data -num 120 CONN: 1(R)), Could not send message DP_MSG_SIMPLE_REQUEST #1110

Any ideas what's causing this? I'm seeing this on two 3.18 distributed projects.

leoknipp
Posts:2928
Joined: Tue Aug 24, 2010 7:28 pm

Re: 3.18 - errors when trying to generate sum alerts in Panel Topology

Post by leoknipp »

The problem seems to be that you are using a project with NGA archiving and the NGA manager is not running.
In that case the information for the archive configs cannot read/written and therefore the log messages occur.

Best Regards
Leopold Knipp
Senior Support Specialist

2 posts • Page 1 of 1