Remote UI log file

[denisisakovic]

Hello dear community,
I am stuck at a relative simple problem, but I keep missing something. The problem is that the remote UI doesn't store log files.
The setup is following:
Two servers that are redundant and one remote UI machine used by operators (which is on the same network so they all can see each-other).
The remote UI works fine but the are no log files stored. The config file is as follows:

[general]
pvss_path = <local_UI_pvss_path>
proj_path = <//Server_hostname/Proj_name/>
proj_version = "3.17"
langs = "en_US.utf8"
data = <server hostnames for data>
event = <server hostnames for event>
distributed = 1
mxProxy = "none"
pmonPort = 3000

[pmon]
localAddress = ""

Why are the log files missing from the remote UI machine (in the remote UI proj_path)?
Any suggestion would be helpful!

[leoknipp]

Possibly the UI has no write permission to the log folder and therefore no files are written.

To ensure that your project works fine and the UI can be started in any case you must avoid proj_path entries which refer to the server.
If the server, where the proj_path entry refers to, cannot be reached the UI cannot be started even if the other redundant server is running.
You can use a Desktop-UI instead, for details please have a look at the WinCC OA Documentation.

Also reading the log files is more difficult if several projects are writing to the same directory.

Best Regards
Leopold Knipp
Senior Support Specialist