Alert not in datasets

[tmalone]

I get multiple errors about alarm archiving:

WCCILdata (0), 2021.04.18 09:57:03.807, IMPL, SEVERE, 54, Unexpected state, AlertHistory, commitUpdate, Alert not in datasets nor in living DB
System1:_BackupMedium.FreeKB:_alert_hdl.3._state (Type: 9 Sys: 1 Dp: 89 El: 8 : _alert_hdl.3._state)

I tried to put -repair alerts on the data manager but that did not solve this issue.

I tried to force the archive to switch to new file and remove old history files.

These alarms are making the system go into Emergency Mode. I can't seem to fix this one.

[kilianvp]

you can try:

[data]
checkDiskSpace = 0

or

[data]
DP_DiskCheck = ""

this should stop the Emergency Mode.

[tmalone]

While that will avoid the emergency, I would rather leave that feature as designed.

Is there any way to correct the root cause, the missing archive records?

Todd

[leoknipp]

The option "-repair alerts" can only be used to solve the inconsistency in the database which is reported with the log message "no gone alert between two came ones" during started.
A wrong configuration of the _alert_hdl config or the cause of the log message will not switch the system to emergency mode.
The emergency mode is only entered if the system is low on disk space and/or memory.

Did you try to deactivate/activate the _alert_hdl config?
What is the time stamp of the _original value for this DP element?

Best Regards
Leopold Knipp
Senior Support Specialist