Unable to install v3.17 (opcsrv reg error)

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tatu.mikkonen@tmfg.fi
Posts:2
Joined: Fri Aug 14, 2020 12:07 pm

Unable to install v3.17 (opcsrv reg error)

Post by tatu.mikkonen@tmfg.fi »

Hi,

For some reason I'm unable to install any version of WinCC OA 3.17 (I have tried p2, p3, p5). The installation stops to following error. Any ideas how to get around this? Installation of v3.15 works fine without any problems.

Code: Select all

[15:12:20:053]: Executing op: ActionStart(Name=RegisterWCCOAopcsrv,,)

[15:12:20:054]: Executing op: CustomActionSchedule(Action=RegisterWCCOAopcsrv,ActionType=3090,Source=C:\Siemens\Automation\WinCC_OA\3.17\bin\WCCOAopcsrv.exe,Target=/RegServer,)

[15:12:23:119]: Note: 1: 1722 2: RegisterWCCOAopcsrv 3: C:\Siemens\Automation\WinCC_OA\3.17\bin\WCCOAopcsrv.exe 4: /RegServer 
CustomAction RegisterWCCOAopcsrv returned actual error code -1073741515 (note this may not be 100% accurate if translation happened inside sandbox)

[15:12:23:128]: Product: WinCC OA 3.17 -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action RegisterWCCOAopcsrv, location: C:\Siemens\Automation\WinCC_OA\3.17\bin\WCCOAopcsrv.exe, command: /RegServer 

Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action RegisterWCCOAopcsrv, location: C:\Siemens\Automation\WinCC_OA\3.17\bin\WCCOAopcsrv.exe, command: /RegServer 

adaneau
Posts:310
Joined: Tue Feb 21, 2012 9:49 am

Re: Unable to install v3.17 (opcsrv reg error)

Post by adaneau »

Hi,

Just saw something about it in help (Installation/Software requirements , section OPC core components). You may need to install OPC core components redist yoiurself first, because it seems that WinCC OA installer cannot achieve it. Maybe some registry permission issues.

BR
Alexandre

tatu.mikkonen@tmfg.fi
Posts:2
Joined: Fri Aug 14, 2020 12:07 pm

Re: Unable to install v3.17 (opcsrv reg error)

Post by tatu.mikkonen@tmfg.fi »

Hi,

Any idea where I could download the help? :D

3 posts • Page 1 of 1