Hello,
when i try to start desctop ui from remote machine i get a connection error. An error occurs only with client or server on linux sles. Has anyone know how to solve this trouble?
I checked the logs, there are some http data exchange then everything freezes and desktop ui show me error message.
Net work correctly. ports are open.
sles 15.1
winccOA 3.17 p2
Desktop UI SLES does not connect.
- mplatz
- Posts:9
- Joined: Mon Oct 29, 2018 9:00 am
Re: Desktop UI SLES does not connect.
Hello,
For further help and investigation I recommend to re-open your task on our Support Portal using following link:
For the common support there are analysis times defined, see the entry "Support & Services" --> "Customer Support" at our homepage.
http://www.etm.at/index_e.asp?id=9&sb1=27
Please take into account that some basic information is needed for a new support request.
Therefore please have a look at the following entry in the Knowledge Base:
https://www.winccoa.com/knowledge-base/ ... c14e86d084
PS: when you open a service-request - please also forward follwoing files:
PVSS_II.log
Logs from the desktopUI
config-file
Thank you in advance.
Kr,
Platzer Matthias
For further help and investigation I recommend to re-open your task on our Support Portal using following link:
For the common support there are analysis times defined, see the entry "Support & Services" --> "Customer Support" at our homepage.
http://www.etm.at/index_e.asp?id=9&sb1=27
Please take into account that some basic information is needed for a new support request.
Therefore please have a look at the following entry in the Knowledge Base:
https://www.winccoa.com/knowledge-base/ ... c14e86d084
PS: when you open a service-request - please also forward follwoing files:
PVSS_II.log
Logs from the desktopUI
config-file
Thank you in advance.
Kr,
Platzer Matthias