Hello,
When attempting to use WinCC OA Excel Report (System Management>Reports>Excel Report) the error message "No License for this PC" pops up as soon as Microsoft Excel software window opens, despite having license that includes "Reporting" option.
We are aware that Excel Report used to be included in a separate license option from Reporting in previous versions of WinCC OA, but license quotation document we received clearly states that "The current Excel Report will still be supported by WinCC OA V 3.15 and is automatically included within the WinCC OA Reporting option”. Please advise us regarding this issue.
Thanks.
Excel Report Invalid License
- gschijndel
- Posts:376
- Joined: Tue Jan 15, 2019 3:12 pm
Re: Excel Report Invalid License
The license option 'Reporting' is for the reporting manager (SOAP interface for BIRT/Crystal Reports/SIMATIC Information Server).
For Excel Report the license option is 'excelreport'.
For Excel Report the license option is 'excelreport'.
- ahmad.hanbali
- Posts:4
- Joined: Mon Aug 06, 2018 11:10 am
Re: Excel Report Invalid License
As I stated in my original question, license quotation document we received with license purchase clearly states that "The current Excel Report will still be supported by WinCC OA V 3.15 and is automatically included within the WinCC OA Reporting option”.
Please explain if the statement was misunderstood.
Please explain if the statement was misunderstood.
- leoknipp
- Posts:2928
- Joined: Tue Aug 24, 2010 7:28 pm
Re: Excel Report Invalid License
If you have questions concerning your contract and the license you have purchased please get in contact with your WinCC OA sales contact.
Best Regards
Leopold Knipp
Senior Support Specialist
Best Regards
Leopold Knipp
Senior Support Specialist
- ahmad.hanbali
- Posts:4
- Joined: Mon Aug 06, 2018 11:10 am
Re: Excel Report Invalid License
We already contacted our sales contact and they replied to us with the following:
"We have checked the quote with the license that we received from ETM. The issue is not regarding the license its related to the development. So kindly put this case in the support pool."
"We have checked the quote with the license that we received from ETM. The issue is not regarding the license its related to the development. So kindly put this case in the support pool."
- leoknipp
- Posts:2928
- Joined: Tue Aug 24, 2010 7:28 pm
Re: Excel Report Invalid License
Is the keyword "excelreport" included in your license with a value > 0?
If the keyword is not defined in your license you cannot start the Excel Report and then everything is correct from a technical point of view.
When you want to get a license with modified options you need in get in contact with the WinCC OA sales team.
Best Regards
Leopold Knipp
Senior Support Specialist
If the keyword is not defined in your license you cannot start the Excel Report and then everything is correct from a technical point of view.
When you want to get a license with modified options you need in get in contact with the WinCC OA sales team.
Best Regards
Leopold Knipp
Senior Support Specialist