Automatic Update For Present Value in BACnet is not Working

[maherhodali]

Hello Everyone,

Iam currently working on WinCCOA 3.16 with updated BACnet Driver received from ETM that is used to communicate with my controllers that existed in different sub net.

iam facing issue which is when the power is disconnected from the controller and connect the power again all Present values that imported by General Query when connection established are Zeros and Present values that configured as "Unsolicited" does not fetch any data from the source Automatically but if manual general query sent to the controller the present value will be updated.

note that: when you turn off and turn on BACnet Driver everything back to normal and present values update automatically.

my config entries related to the BACnet Driver are:

[bacnet]

net = 1 "IP" "" "" 47808 "" 0 120 0
autoGQ=1
sendUnicastIam=1
processIdentifier=4501140

staticRouterBinding = "1002:10.241.12.11:47808"
staticRouterBinding = "1003:10.241.12.11:47808"
staticRouterBinding = "1004:10.241.12.11:47808"
staticRouterBinding = "1005:10.241.12.11:47808"
staticRouterBinding = "1006:10.241.12.11:47808"
staticRouterBinding = "1007:10.241.12.11:47808"
staticRouterBinding = "1008:10.241.12.11:47808"
staticRouterBinding = "1009:10.241.12.11:47808"
staticRouterBinding = "1010:10.241.12.11:47808"
staticRouterBinding = "1011:10.241.12.11:47808"
staticRouterBinding = "1012:10.241.12.11:47808"
staticRouterBinding = "1013:10.241.12.11:47808"
staticRouterBinding = "1014:10.241.12.11:47808"
staticRouterBinding = "1015:10.241.12.11:47808"

i have tried to change autoGQ =2 or 3 or 0 but all have same behavior

Any suggestion to solve the Automatic Update Issue?

[leoknipp]

Are you using a redundant system or not?
Do you get log message when the update for the values does not work?

Best Regards
Leopold Knipp
Senior Support Specialist