Mobile UI

[Balewski]

Halo.

I'm trying to connect to my project from my android mobile but i'm getting:
"WCCOAui (202),...., SYS, INFO, 101, Connection to (SYS: 0 Data- num 0 Conn: 1) @xxx:4897 failed, new attempt in 1 sec"

WinCC OA 3.15
Patch 5
Windows AMD64

http = 15
mobile_app = 1
mobile_ui = 5
ultralight = 10
webserver = 1


webclient_http.ctl is working (the ULC is working fine).
Do i need the "mobileAppServer.ctc" to be running?

Can somebody please help me?

[leoknipp]

Are you possible using a host name for the connection and the mobile cannot resolve them into an IP address?
As you have masked the information we cannot see how the log message looks like.

Please check if it works when you have defined the IP address for the server in config or config.webclient at the entries data = "..." and event = "...".

Best Regards
Leopold Knipp
Senior Support Specialist

[Balewski]

Thank You leoknipp.
After adding the data and event to config (general section) it works.

Now i have another problem.
I can't log in!
I'am using default panel "vision\login.pnl" after typing user name and password i get "Log in incorrect". (the same works on ULC).

[leoknipp]

Maybe there is a typo in the user name / password as a on a mobile device if you type some information it starts with a capital letter (default for the on screen keyboard).
To get more information you can transfer the log files from the client to the server and have a look if an error is reported.

Best Regards
Leopold Knipp
Senior Support Specialist

[Balewski]

Hi,

in the "PVSS_II"log i can see only this:

WCCOAui (202), 2019.03.20 09:46:47.393, PARAM,WARNING, 7, Datapoint does not exist, CtrlDbg::init, _CtrlDebug_UI_202.Command
WCCOAui (202), 2019.03.20 09:47:10.261, PARAM,INFO, 0, , Login faild: username or password wrong

and this is from "WCCOAui0" log file:

WCCOAui (202), 2019.03.20 09:46:42.260: WARNING: pvss_path "C:/Siemens/Automation/WinCC_OA/3.15/" in config file does not match with registered installation: "/data/data/com.siemens.winccoaui/cache/" !
WCCOAui (202), 2019.03.20 09:46:42.261: "3.15" does not match with manager version: "3.16" !!
WCCOAui (202), 2019.03.20 09:46:42.355: cannot set locale "pl_PL.utf8"
"WCCOAui [/data/data/com.siemens.winccoaui/cache/KWBK/config/config]": pvss_path nonexistent, inaccessible or not a directory: C:/Siemens/Automation/WinCC_OA/3.15/

In the WinCC OA User Management I am using Windows administration.

[leoknipp]

When using Windows user administration you have to ensure that the user which shall login on the Mobile device is already existing in WinCC OA.
To "create" the user in WinCC OA the same user must login once in a normal UI before he can use the Mobile UI.

Best Regards
Leopold Knipp
Senior Support Specialist

[Balewski]

The user exist. i don't have any problems to log in from ULC or Desktop UI.

[leoknipp]

I have tested it with a project WinCC OA 3.15 + patch P018 and the newest WinCC OA UI app on an Android device.
The login worked without problems.

Can you please make an upgrade of the server project to the newest patch and check afterwards if it works.
If it does not work and if you need further assistance please get in contact with your common WinCC OA support. Maybe it is easier then to analyze this issue.

Best Regards
Leopold Knipp
Senior Support Specialist