AccVimaccConfig issue in redundant system

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LeonardoAlaguna
Posts:6
Joined: Wed Jan 09, 2019 4:16 pm

AccVimaccConfig issue in redundant system

Post by LeonardoAlaguna »

WinCC OA v3.14
Patch 019
Operation System Windows Server 2016R2
Shield.txt is attached
We have a redundant project with wincc video, and we have the following issue: when we perform total disconnection of one of the servers (either by turning off the server, or disconnecting the network connections) on the remaining server the video service halts its execution and stops working well, we verify the services of vimacc and we identify that the service "AccVimaccConfig" is not running, for this reason the video service is lost. If we manually turn on this service "AccVimaccConfig" the video service is restored.

leoknipp
Posts:2928
Joined: Tue Aug 24, 2010 7:28 pm

Re: AccVimaccConfig issue in redundant system

Post by leoknipp »

I have seen that you have also created a service request for this topic.
Our support will answer on the service request.

Best Regards
Leopold Knipp
Senior Support Specialist

2 posts • Page 1 of 1