Cannot reset password in WinCC OA 3.14

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4 posts • Page 1 of 1
nmnogueira
Posts:125
Joined: Thu May 05, 2011 12:59 pm

Cannot reset password in WinCC OA 3.14

Post by nmnogueira »

I'm using WinCC OA 3.14 P022, and the "Reset password" button is not visible. The panel is encrypted so I cannot find out why.

Anyone with the same issue?

leoknipp
Posts:2928
Joined: Tue Aug 24, 2010 7:28 pm

Re: Cannot reset password in WinCC OA 3.14

Post by leoknipp »

In the code for WinCC OA 3.14 I have not seen a code which sets the button invisible.
Is the button disabled or not visible?
Which patch of 3.14 are you using?

Best Regards
Leopold Knipp
Senior Support Specialist

nmnogueira
Posts:125
Joined: Thu May 05, 2011 12:59 pm

Re: Cannot reset password in WinCC OA 3.14

Post by nmnogueira »

The button is invisible. I am using P022.

Best regards,
Nuno

schneebergera
Posts:89
Joined: Sun Apr 03, 2016 5:52 pm

Re: Cannot reset password in WinCC OA 3.14

Post by schneebergera »

Hello,

which panel you are using - is it a panel created by your own?
If the panel topology is properly configured, you can access the panel (vision/changePassword.pnl) by right-clicking on the username in infoPanel (for example, TEMPLATE1).
There the password of the user can be changed. To reset the password, you must be root user or a user with the authority (para) to be able to update the dp. Otherwise the button is not visible.

with best regards,
Andreas

4 posts • Page 1 of 1