No sum "alert list color"

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orla090978
Posts: 26
Joined: Thu Jan 03, 2019 1:05 pm

No sum "alert list color"

Post by orla090978 » Thu Nov 07, 2019 1:44 pm

Hi to everybody,
we have a problem with color with "sum alert list" in panel topology.
Our problem is that table "Alerts of panels" is not empty (therefore are present alarm active) but in "sum alert list" we don't have the cumulative color.

This strange behaviour is noted by us after DIST configuration (we think that topology "live" in master system instead "alert summary" in client system).

Regards.

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adaneau
Posts: 188
Joined: Tue Feb 21, 2012 8:49 am

Re: No sum "alert list color"

Post by adaneau » Thu Nov 07, 2019 4:02 pm

Hi,

Does your sum alert color is correct inside the para?

BR
Alexandre Daneau

orla090978
Posts: 26
Joined: Thu Jan 03, 2019 1:05 pm

Re: No sum "alert list color"

Post by orla090978 » Fri Nov 08, 2019 7:27 am

Thanks for repèly.

We think that color are OK because in "Alerts of panels" we see single alarms colored; the our problem is that in the "sum alert list" the "sum alert" is not active (not colored).

Do you know wich event trigger this "sum alert"?

Thanks in advance.

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leoknipp
Posts: 1985
Joined: Tue Aug 24, 2010 5:28 pm

Re: No sum "alert list color"

Post by leoknipp » Fri Nov 08, 2019 8:45 am

Is this topic related to the other one for distributed systems?
If yes, please have a look at the posting viewtopic.php?f=16&t=10823#p966345

Best Regards
Leopold Knipp
Senior Support Specialist

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