RDB Archive Manager fails to start manually

Discussions about product bugs & problems!
Note: This is no replacement for the Official ETM Support!
Search

Post Reply
2 posts • Page 1 of 1
nedzad
Posts: 32
Joined: Fri Feb 17, 2017 2:44 pm

RDB Archive Manager fails to start manually

Post by nedzad » Sat Aug 17, 2019 1:16 pm

Hello,

I have a problem with the RDB Manager on WinCC OA 3.15 P019. When I restart the server and the project starts automatically as a service, the RDB manager also starts without problems. But if I stop the project or only the manager and try to start it again manually, the RDB manager does not start.

These are the log messages that I got when this occurs:

WCCILpmon (1), 2019.08.17 15:06:34.235, SYS, INFO, 24/pmon, Got START command from ::1, starting the manager WCCOArdb(99) at index 2
WCCILpmon (1), 2019.08.17 15:06:34.235, SYS, INFO, 1, Manager Start, /opt/WinCC_OA/3.15/bin/WCCOArdb -PROJ Brancici_3_15 -pmonIndex 2 -num 99
WCCOArdb (99), 2019.08.17 15:06:34.252, SYS, INFO, 0, , The Manager is using the Archive Groups in the Database!
WCCOArdb (97), 2019.08.17 15:06:34.252, SYS, INFO, 1, Manager Start, PROJ, Brancici_3_15, V 3.15 - 3.15 platform Linux x86_64 linked at May 10 2019 13:55:06 (6d01faf81dc)
WCCOArdb (97), 2019.08.17 15:06:34.253, SYS, INFO, 3, Trying to connect to (SYS: 0 Data -num 0 CONN: 1) @ SCADA-brancici2-1:4897
WCCOArdb (97), 2019.08.17 15:06:34.254, SYS, INFO, 4, Connected to (SYS: 0 Data -num 0 CONN: 1) @ localhost (::1)
WCCILdata (0), 2019.08.17 15:06:34.255, SYS, INFO, 4, Connected to (SYS: 5 Data -num 99 CONN: 2) @ localhost (::1)
WCCILdata (0), 2019.08.17 15:06:34.264, SYS, INFO, 0, , Manager (SYS: 5 Data -num 99 CONN: 2) initialised
WCCILdata (0), 2019.08.17 15:06:34.274, PARAM,INFO, 1, Manager Start, HistOrgMain, connection from archive received - initializing, archive number is: 97
WCCOArdb (97), 2019.08.17 15:06:34.274, SYS, INFO, 0, , Internal Dp Value changed! It will take a few seconds that the Manager uses the Value changes.
WCCOArdb (97), 2019.08.17 15:06:34.274, SYS, INFO, 0, , Internal Dp Value changed! It will take a few seconds that the Manager uses the Value changes.
WCCOArdb (97), 2019.08.17 15:06:34.274, SYS, INFO, 0, , Internal DP stopWriteToDB is false
WCCOArdb (97), 2019.08.17 15:06:34.274, SYS, INFO, 0, , preferredHost was set to SCADA
WCCOArdb (97), 2019.08.17 15:06:34.274, SYS, INFO, 61, Cannot open file, Oracle Client Version 12 failed to load, try to load Oracle Client Version 11
WCCOArdb (97), 2019.08.17 15:06:34.275, SYS, FATAL, 2, Manager Stop, OCCI loading error. Check the Oracle Client! Could not load Version 11
WCCOAmod (16), 2019.08.17 15:06:34.979, SYS, INFO, 0, , ModMasterConnection, masterConnEstablished, Established connection to 10.105.0.251 on port 4001
WCCOArdb (97), 2019.08.17 15:06:36.277, SYS, INFO, 181, Closing connection to (SYS: 5 Data -num 0 CONN: 2)
WCCILdata (0), 2019.08.17 15:06:36.277, SYS, INFO, 39, Connection lost, MAN: (SYS: 5 Data -num 99 CONN: 2), Connection closed
WCCOArdb (97), 2019.08.17 15:06:36.277, SYS, INFO, 39, Connection lost, MAN: (SYS: 5 Data -num 0 CONN: 2), Connection closed
WCCILdata (0), 2019.08.17 15:06:36.277, PARAM,INFO, 2, Manager Stop, HistOrgMain, archive is now offline, archive number is:97
WCCOArdb (97), 2019.08.17 15:06:36.278, SYS, SEVERE, 2, Manager Stop, Lost connection to the Data Manager! RDB will shut down.
WCCOArdb (97), 2019.08.17 15:06:36.278, SYS, INFO, 0, , Closing the connections to the Data Base! This may take some time - please wait for final shutdown message.
WCCOArdb (97), 2019.08.17 15:06:36.278, SYS, INFO, 61, Cannot open file, Oracle Client Version 12 failed to load, try to load Oracle Client Version 11
WCCOArdb (97), 2019.08.17 15:06:36.279, SYS, FATAL, 2, Manager Stop, OCCI loading error. Check the Oracle Client! Could not load Version 11
WCCOArdb (97), 2019.08.17 15:06:36.279, SYS, FATAL, 2, Manager Stop, OCCI loading error. Check the Oracle Client Version and the config entry "oracleClientVersion"!
WCCOArdb (97), 2019.08.17 15:06:36.279, SYS, INFO, 0, , Closing the Data Base connections is finished!
WCCOArdb (97), 2019.08.17 15:06:36.279, SYS, INFO, 2, Manager Stop

I tried to use the config entry "oracleClientVersion = 12", but the problem still exists.

Any ideas what could be the problem?

Best regards,

Nedžad

User avatar
eivanovic
Posts: 69
Joined: Wed Sep 03, 2014 12:35 pm

Re: RDB Archive Manager fails to start manually

Post by eivanovic » Mon Sep 02, 2019 7:45 am

Hallo Nedžad

I assume you are using Linux?
If so please check if the LD_LIBRARY_PATH path is set correct for the user that you are using when restarting and starting the RDB manager manually.

here is the example from our help:

ORACLE_BASE=/disc/oracle
ORACLE_SID=db11g
ORACLE_HOME=${ORACLE_BASE}/product/11.2.0/Db_1
PATH=${ORACLE_HOME}/bin:${PATH}
LD_LIBRARY_PATH=/usr/local/lib:/usr/lib:${ORACLE_HOME}/lib32:${ORACLE_HOME}/lib
export ORACLE_BASE ORACLE_SID ORACLE_HOME PATH LD_LIBRARY_PATH

BR
Emanuel

Post Reply
2 posts • Page 1 of 1