Can not find - WinCC OA 3.15 P014

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Tushar10ap
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Joined: Mon Sep 10, 2018 9:41 am

Can not find - WinCC OA 3.15 P014

Post by Tushar10ap » Thu May 16, 2019 10:34 am

Hi,
I can not find WinCC OA Version 3.15 P014 in download section.

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leoknipp
Posts: 2020
Joined: Tue Aug 24, 2010 5:28 pm

Re: Can not find - WinCC OA 3.15 P014

Post by leoknipp » Thu May 16, 2019 10:57 am

In the WinCC OA Portal only the newest patch for a version is available.
There is no possibility to make a download of older patches.

Best Regards
Leopold Knipp
Senior Support Specialist

a.decelis
Posts: 29
Joined: Thu Jun 25, 2015 4:42 pm

Re: Can not find - WinCC OA 3.15 P014

Post by a.decelis » Wed Aug 07, 2019 8:48 am

leoknipp wrote:
Thu May 16, 2019 10:57 am
There is no possibility to make a download of older patches.
Why is that?
Now, I need 3.14 P024 for SuSE, because we are doing a test. But cannot get it, only P028. So now I'll have to choose among:

a) Not doing those tests, after all, who wants to do them?
b) Change the testing environment from SuSE to RHEL (there are reasons for the existence of different environments with different OS)
c) Update the production environment to RHEL P028 (as if) and do the same for test environment (SuSE P028) so versions match

My point is: although there could be legitimate reasons for not to be offering old versions' downloads, there exist real live situations where older versions may be needed.

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leoknipp
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Re: Can not find - WinCC OA 3.15 P014

Post by leoknipp » Wed Aug 07, 2019 9:18 am

If you want to have a specific patch you still get in contact with your common WinCC OA support and ask for it.
When your customer is using a specific version you can store a backup of the setup files for this version on your own.

Best Regards
Leopold Knipp
Senior Support Specialist

a.decelis
Posts: 29
Joined: Thu Jun 25, 2015 4:42 pm

Re: Can not find - WinCC OA 3.15 P014

Post by a.decelis » Mon Aug 12, 2019 5:40 am

leoknipp wrote:
Wed Aug 07, 2019 9:18 am
If you want to have a specific patch you still get in contact with your common WinCC OA support and ask for it.
When your customer is using a specific version you can store a backup of the setup files for this version on your own.
Hi,
that's great news.

About the backup: we usually do that but, in this case I was talking about, we did not dowonload the SuSE version in time to have a backup for our tests. Nevertheless, SuSE tests were discarded and we went straight to use only RHEL.

Thanks for your feedback, I appreciate it.

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